Terms of Service

1. Definitions

For the purposes of these Terms of Service:

• "Service" refers to One Creator, including our website, applications, AI chatbot features, and all related services.
• "Company," "We," "Us," or "Our" refers to ONE CREATOR SRL (Societate cu Răspundere Limitată), a limited liability company registered in Romania (Trade Registry no. J2026018356007; CUI/CIF: 54291316), trading as One Creator.
• "User," "You," or "Your" refers to any individual accessing or using the Service.
• "Content" refers to any text, images, data, or other materials submitted to or generated by the Service.
• "AI Output" refers to any response, text, or content generated by our artificial intelligence systems.
• "Subscription" refers to any paid plan that provides access to premium features of the Service.
• "Personal Data" has the meaning given in the General Data Protection Regulation (EU) 2016/679 ("GDPR") and applicable Romanian data-protection legislation.

2. Eligibility

2.1 Age Requirement. You must be at least 18 years of age or the age of majority in your jurisdiction, whichever is greater, to use the Service. By using the Service, you represent and warrant that you meet this requirement.

2.2 Legal Capacity. You represent that you have the legal capacity to enter into a binding agreement and are not barred from using the Service under any applicable laws.

2.3 Geographic Restrictions. The Service may not be available in all jurisdictions. You are responsible for ensuring that your use of the Service complies with the laws of your jurisdiction.

2.4 Organizational Use. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

3. Account Registration & Security

3.1 Account Creation. To access certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary.

3.2 Account Security. You are solely responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Immediately notifying us of any unauthorized access or security breach

3.3 One Account Per User. Each user may maintain only one account. We reserve the right to terminate duplicate accounts.

3.4 Account Sharing. Account credentials may not be shared with or transferred to any other person or entity without our prior written consent.

4. Subscriptions & Billing

4.1 Subscription Plans. We offer various subscription plans with different features and pricing. Plan details, including features and limitations, are displayed on our pricing page and at checkout.

4.2 Payment Processing. Payments are processed by our third-party payment provider, Stripe, Inc. By subscribing, you also agree to Stripe's Terms of Service.

4.3 Billing Cycle. Subscriptions are billed in advance on a recurring basis (monthly or annually, depending on your plan). Your billing cycle begins on the date you subscribe.

4.4 Automatic Renewal. Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. We will charge the payment method on file at the then-current subscription rate.

4.5 Cancellation. You may cancel your subscription at any time through your account settings. Upon cancellation:

• You will retain access to paid features until the end of your current billing period
• Your account will revert to the free tier (if available) after the billing period ends
• You will not be charged for subsequent billing periods

4.6 Refunds & Right of Withdrawal (EU/EEA).

• Under the EU Consumer Rights Directive (2011/83/EU), consumers in the EU/EEA have a statutory 14-day right of withdrawal from the date of purchase of a digital service.
• Because the Service provides immediate access to digital content upon subscription, you will be asked during checkout to give your explicit prior consent to begin receiving the Service immediately and to acknowledge that you thereby waive your 14-day right of withdrawal.
• If you do not give this consent, you retain the full 14-day right of withdrawal. To exercise this right, contact us at nick@onecreator.chat within 14 days of your purchase, and we will issue a full refund.
• Outside of the statutory right of withdrawal, all fees are non-refundable except as required by applicable law. We may, at our sole discretion, offer refunds or credits in specific circumstances.

4.7 Price Changes. We reserve the right to modify subscription prices. Price changes will not affect your current billing period but will apply to subsequent renewal periods. We will provide at least 30 days' notice of price changes.

4.8 Failed Payments. If payment fails, we may suspend your access to paid features until payment is resolved. We may retry the payment or contact you to update your payment information.

4.9 Taxes. Subscription fees are exclusive of applicable taxes. You are responsible for all taxes, levies, or duties imposed by taxing authorities, and we will charge tax where required by law.

5. AI Service & Limitations

5.1 Nature of AI Service. One Creator provides AI-powered conversational experiences focused on spiritual exploration and educational content. Our AI systems analyze your inputs and generate responses based on trained models and curated source materials.

5.2 AI Limitations. You acknowledge and agree that:

• AI outputs may be inaccurate, incomplete, or contain errors
• AI cannot provide professional, medical, legal, financial, or therapeutic advice
• AI responses reflect patterns in training data and do not constitute endorsements
• AI may occasionally produce unexpected, inappropriate, or offensive content despite safeguards
• AI capabilities and features may change without notice

5.3 No Professional Advice. AI outputs are for informational and educational purposes only. They do not constitute and should not be relied upon as professional advice of any kind. Always consult qualified professionals for decisions affecting your health, finances, legal matters, or wellbeing.

5.4 Message Limits. Your subscription plan includes a specified number of messages or interactions per billing period. Usage beyond your plan limits may result in temporary restrictions or additional charges, depending on your plan terms.

5.5 Service Availability. We strive for high availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

6. Acceptable Use & Fair Use Policy

6.1 General Conduct. You agree to use the Service only for lawful purposes and in accordance with these Terms. You are responsible for all content you submit and activities conducted under your account.

6.2 Prohibited Activities. You agree NOT to:

• Violate any applicable local, state, national, or international law or regulation
• Infringe upon the intellectual property rights of others
• Transmit any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable
• Attempt to manipulate, "jailbreak," or circumvent AI safety measures
• Use the Service to generate content that promotes violence, discrimination, or illegal activities
• Impersonate any person or entity or misrepresent your affiliation
• Collect or harvest personal information of other users
• Interfere with or disrupt the Service or servers or networks connected to the Service
• Attempt to gain unauthorized access to any part of the Service
• Use automated scripts, bots, or scrapers without our express written permission
• Reverse engineer, decompile, or disassemble any portion of the Service
• Use the Service to develop competing products or services
• Resell, redistribute, or sublicense access to the Service
• Submit content that contains malware, viruses, or other harmful code

6.3 Enforcement. We reserve the right to investigate violations of these Terms and take appropriate action, including removing content, suspending or terminating accounts, and reporting illegal activities to law enforcement authorities.

6.4 Fair Use Policy. To ensure equitable access to the Service for all users, we maintain a Fair Use Policy. Your use of the Service must remain within reasonable limits consistent with your subscription plan and the spirit of personal, non-commercial exploration. Systematic, bulk, or automated use that disproportionately consumes shared resources is not permitted.

6.5 Message Quotas & Allocation. Each subscription plan includes a defined monthly message allocation. Your total available messages equal your plan's monthly allowance plus any one-time message credits applied to your account. If your total available messages fall below the cost of a request, that request will be declined. Upon a successful AI response, the applicable cost is deducted from your balance. Standard interactions cost 1 message; Research Mode interactions cost 5 messages.

6.6 Rate Limiting. To protect Service stability for all users, we apply rate limits to interactions. Automated scripts, bots, or programmatic clients that generate requests at a rate inconsistent with human use are prohibited without a separate commercial agreement. Repeated rate-limit violations may result in temporary suspension or permanent termination of your account.

6.7 Throttling & Suspension. We reserve the right to throttle, restrict, or suspend access to any account that shows usage patterns indicative of abuse, resale of access, or systematic circumvention of plan limits, without prior notice. Where possible we will notify you and provide an opportunity to remediate before taking permanent action.

7. User Content & Intellectual Property

7.1 Your Content. You retain all ownership rights in the content you submit to the Service ("User Content"). We do not claim ownership of your User Content.

7.2 License Grant to Us. By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, process, adapt, modify, and display your User Content solely as necessary to:

• Provide, maintain, and improve the Service
• Develop new features and services
• Generate AI responses to your queries
• Comply with legal obligations

7.3 AI Output Ownership. Subject to your compliance with these Terms, you may use AI Output generated in response to your inputs for personal or commercial purposes. However, similar or identical outputs may be generated for other users, and we make no guarantees of exclusivity.

7.4 Our Intellectual Property. The Service, including its original content, features, functionality, design, and underlying technology, is owned by us or our licensors and is protected by copyright, trademark, patent, trade secret, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Service without our prior written consent.

7.5 Feedback. If you provide suggestions, ideas, or feedback about the Service ("Feedback"), you grant us an unlimited, irrevocable, perpetual, royalty-free license to use such Feedback for any purpose without compensation or attribution to you.

7.6 Notice and Action (Copyright & Illegal Content). In accordance with the EU Digital Services Act (Regulation (EU) 2022/2065) and applicable Romanian eCommerce legislation, we operate a "Notice and Action" mechanism for reports of illegal content or intellectual-property infringement. If you believe that content on the Service infringes your rights or is otherwise illegal, please send a notice to nick@onecreator.chat including:

• A sufficiently substantiated explanation of why you consider the content to be illegal or infringing
• A clear indication of the exact electronic location (URL or other identifier) of the content
• Your name (or the name of the entity you represent) and contact information
• A statement confirming your good-faith belief that the information and allegations in the notice are accurate and complete

Upon receipt of a valid notice, we will act expeditiously to assess the report and, where appropriate, remove or disable access to the content. We will inform the notifier of our decision and provide the content provider (where identifiable) with a statement of reasons, along with information about available redress mechanisms, in line with Articles 16 and 17 of the Digital Services Act.

8. Third-Party Services

8.1 Third-Party Integrations. The Service may integrate with or contain links to third-party services, websites, or applications. These third-party services are not under our control, and we are not responsible for their content, privacy practices, or terms of service.

8.2 Third-Party Terms. Your use of third-party services is subject to their respective terms and policies. By using such services, you agree to comply with their terms.

8.3 Service Providers. We use the following categories of third-party service providers to operate the Service:

• Payment Processing: Stripe, Inc.
• Cloud Infrastructure: Hosting and database providers
• AI/ML Services: Language model providers
• Authentication: Identity verification providers

8.4 Internal Telemetry & Essential Cookies. Usage and reliability analytics are handled internally for operational monitoring and service improvement. We do not use third-party analytics cookie providers. Cookies used by the Service are limited to essential cookies required for authentication, security, and core navigation.

8.5 No Endorsement. Links to third-party services do not constitute an endorsement or recommendation. We disclaim all liability for any damage or loss caused by your reliance on third-party services.

9. Disclaimers

9.1 Service Conformity. We undertake to supply a Service that conforms to the contract and meets the objective requirements of applicable law, including Directive (EU) 2019/770 on digital content and digital services. Where the Service does not conform to the contract, you have the remedies provided by applicable law.

9.2 No Additional Warranties. Beyond the conformity obligations required by law, we do not make any additional voluntary warranties regarding the Service. In particular, we do not warrant that:

• The Service will meet your specific requirements beyond its described features
• The Service will be uninterrupted, timely, or error-free at all times
• The results obtained from the Service will be accurate or reliable in every case
• Any errors in the Service will be corrected within a specific timeframe

9.3 AI Disclaimer. AI-generated content is provided for informational purposes only. We make no representations or warranties regarding the accuracy, completeness, reliability, or suitability of AI outputs. You use AI outputs at your own risk and should independently verify information before relying on it.

9.4 Spiritual Content Disclaimer. The Service provides content related to spiritual and religious topics for educational and exploratory purposes. This content does not represent professional religious instruction or counseling. We do not endorse any particular religious or spiritual viewpoint.

9.5 Health Disclaimer. The Service does not provide medical, mental health, or therapeutic advice. If you are experiencing a mental health crisis, please contact a qualified healthcare provider or emergency services immediately.

10. Limitation of Liability

10.1 General Limitation. To the extent permitted by applicable law, the Company shall not be liable for any indirect, incidental, or consequential damages (including loss of profits, data, or goodwill) arising out of or in connection with your use of the Service, except where such exclusion is prohibited by mandatory EU or Romanian law.

10.2 Exceptions — No Exclusion Allowed. Nothing in these Terms excludes or limits our liability for:

• Death or personal injury caused by our negligence
• Fraud or fraudulent misrepresentation
• Gross negligence or wilful misconduct
• Any other liability that cannot be excluded or limited under applicable EU or Romanian consumer-protection law

10.3 Cap on Liability. Subject to Section 10.2, our total cumulative liability to you for any claims arising from or related to these Terms or the Service shall not exceed the greater of: (a) the total amount you paid to us in the twelve (12) months preceding the claim, or (b) one hundred euros (€100).

10.4 Mandatory Consumer Rights. If you are a consumer in the EU/EEA, you benefit from mandatory consumer-protection rules that cannot be overridden by contract. Nothing in these Terms affects those rights.

11. Indemnification

11.1 Scope. To the extent permitted by applicable law, you agree to compensate us for direct losses, costs, and reasonable legal fees that we incur as a direct result of:

• Your deliberate or grossly negligent violation of these Terms
• Your deliberate infringement of any third-party rights, including intellectual-property rights
• Your deliberate violation of any applicable law or regulation

11.2 Consumer Limitation. If you are a consumer in the EU/EEA, this indemnification obligation applies only to losses caused by your intentional misconduct or gross negligence and does not require you to indemnify us for our own fault or for risks inherent to the Service. This clause does not affect any mandatory rights you have under EU or Romanian consumer-protection law.

11.3 Cooperation. We will notify you promptly of any claim for which we seek indemnification and provide you with reasonable cooperation in the defence of such claim at your expense.

12. Termination

12.1 Termination by You. You may terminate your account at any time by deleting your account through the Service settings or by contacting us at nick@onecreator.chat.

12.2 Termination by Us. We may suspend or terminate your access to the Service, with a statement of reasons provided to you, if:

• You breach any provision of these Terms
• You engage in fraudulent, abusive, or illegal activity
• Your account remains inactive for an extended period
• We are required to do so by law
• We decide to discontinue the Service

12.3 Effect of Termination. Upon termination:

• Your right to access and use the Service immediately ceases
• We may delete your account data in accordance with our Privacy Policy
• Provisions that by their nature should survive termination will survive (including ownership, disclaimers, indemnification, and limitations of liability)

12.4 Data Export. You may request a copy of your User Content before terminating your account by contacting us. We will provide reasonable assistance to export your data in a standard format.

13. Dispute Resolution & Governing Law

13.1 Informal Resolution. Before initiating any formal dispute proceeding, you agree to first contact us at nick@onecreator.chat to attempt to resolve the dispute informally. We will make reasonable efforts to resolve disputes within 30 days of receiving notice.

13.2 Governing Law. These Terms shall be governed by and construed in accordance with the laws of Romania, without regard to its conflict-of-law provisions. Where you are a consumer habitually resident in the EU/EEA, you also benefit from the mandatory consumer-protection provisions of the law of your country of residence, and nothing in these Terms deprives you of those protections.

13.3 Jurisdiction. Any dispute arising from or in connection with these Terms that cannot be resolved informally shall be submitted to the exclusive jurisdiction of the competent courts of Craiova, Romania. If you are a consumer in the EU/EEA, you may also bring proceedings in the courts of your country of habitual residence, in accordance with Regulation (EU) No 1215/2012 (Brussels I Recast).

13.4 Alternative Dispute Resolution. EU/EEA consumers may seek out-of-court resolution through an Alternative Dispute Resolution (ADR) entity in their member state. Romanian consumers may use the Alternative Dispute Resolution procedure offered through ANPC's SAL platform at anpc.ro/ce-este-sal. Our contact email for dispute resolution purposes is nick@onecreator.chat. (Note: The EU Online Dispute Resolution (ODR) platform was discontinued on 20 July 2025 pursuant to Regulation (EU) 2024/3228.)

13.5 Consumer Protection Authorities. Romanian consumers may also address complaints to the National Authority for Consumer Protection (ANPC) at anpc.ro. EU/EEA consumers may contact the consumer-protection authority in their country of residence.

13.6 Intellectual-Property Relief. Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual-property rights.

14. Modifications to Terms

14.1 Right to Modify. We reserve the right to modify these Terms. For material changes we will provide at least 30 days' advance notice by:

• Posting the updated Terms on this page with a new "Last Updated" date
• Sending an email notification to your registered email address clearly describing the changes
• Displaying a prominent notice within the Service

14.2 Right to Cancel. If you do not agree to the modified Terms, you may cancel your subscription and terminate your account at any time before the new Terms take effect, without penalty and without losing access to your paid features until the end of your current billing period. If you cancel for this reason during a billing period you have already paid for, you will not be charged again.

14.3 Deemed Acceptance. If you continue to use the Service after the modified Terms take effect (i.e., after the 30-day notice period has elapsed), your continued use constitutes acceptance of the new Terms.

14.4 Review Responsibility. We encourage you to review these Terms periodically to stay informed about any updates.

15. General Provisions

15.1 Entire Agreement. These Terms, together with our Privacy Policy and any other legal notices published on the Service, constitute the entire agreement between you and us regarding the Service and supersede all prior agreements.

15.2 Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

15.3 Waiver. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by us.

15.4 Assignment. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations to a successor entity (whether by merger, acquisition, or sale of substantially all assets), provided the assignee agrees to be bound by these Terms and we notify you of the assignment.

15.5 Force Majeure. We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, acts of war or terrorism, labor disputes, government actions, or internet service provider failures.

15.6 No Partnership. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between you and us.

15.7 Electronic Communications. By using the Service, you consent to receiving electronic communications from us. These communications may include notices about your account and information concerning or related to the Service.

16. Special Provisions for Users Residing in the United States

The following provisions apply exclusively to users who reside in the United States. In the event of a conflict between this Section 16 and any other provision of these Terms, this Section 16 shall prevail for US-resident users.

16.1 DMCA Copyright Infringement Notice Procedure. In accordance with the Digital Millennium Copyright Act (17 U.S.C. § 512), if you believe that content available on the Service infringes your copyright, you may submit a written notification ("DMCA Notice") to our designated agent at nick@onecreator.chat. Your DMCA Notice must include:

• A physical or electronic signature of the copyright owner or a person authorized to act on their behalf
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing, with information reasonably sufficient to permit us to locate the material (e.g., URL or description)
• Your contact information, including address, telephone number, and email address
• A statement that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law
• A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the copyright owner

Designated Agent: ONE CREATOR SRL, Attn: DMCA Agent, Romania, Jud. Dolj, Municipiul Craiova, Strada Traian Demetrescu, Nr.23, MANSARDA. Email: nick@onecreator.chat

Upon receipt of a valid DMCA Notice, we will act expeditiously to remove or disable access to the allegedly infringing material. We may also notify the user who posted the material and provide them with an opportunity to submit a counter-notification in accordance with the DMCA. Repeat infringers may have their accounts terminated.

16.2 Counter-Notification. If you believe that material you posted was removed or disabled by mistake or misidentification, you may submit a counter-notification to our designated agent. Your counter-notification must include:

• Your physical or electronic signature
• Identification of the material that was removed or disabled and the location at which it appeared before it was removed or disabled
• A statement under penalty of perjury that you have a good-faith belief that the material was removed or disabled as a result of mistake or misidentification
• Your name, address, and telephone number, and a statement that you consent to the jurisdiction of the federal court in your judicial district (or, if outside the US, any judicial district in which we may be found), and that you will accept service of process from the person who provided the original DMCA Notice

16.3 Class Action Waiver.

If any court or arbitrator determines that this class action waiver is void or unenforceable for any reason, or that a dispute may proceed on a class basis, then the dispute shall be governed exclusively by Section 13 (Dispute Resolution & Governing Law) of these Terms and this class action waiver provision shall be deemed null and void. This class action waiver does not apply to the extent prohibited by applicable law.

17. Contact Information

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us: